Charm is one of the most underutilized weapons in business. Because people are drawn to it. And it’s free!
Charm makes people want to do business with you. Women have to be smart and hardworking to get ahead. But a dose of charisma always helps; people like happy people.
I read a memoir by Howard Schultz [CEO of Starbucks], and he only ever hired happy people. There’s enough drama in the world without coming to work and being a burden on everybody.
In sales, we have a saying: “Teeth make smiles, and smiles make sales.”
I genuinely believe that happy people sell more, and work harder, because they love what they do. I have so much fun!
If you’re trying to achieve perfection, the reality is that perfection doesn’t exist. So we each need to find our own recipe for success.
Organization is key - I am a great believer in lists.
Life runs more smoothly with the five p’s - Proper Preparation Prevents Poor Performance.
Be Bold, BB, is another one. Bold is better than being ignored.
- Marigay McKee, new president of Saks Fifth Avenue -
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